Terms of Service
These Terms of Service explain the rules and conditions that apply when you access kitzora.com, browse our website, create an account, place an order, contact us, or use any service provided by ESPY PROPERTIES LLC.
1. Overview
By visiting or using kitzora.com, you agree to follow these Terms of Service. If you do not agree with these terms, you should not use the website, submit information, create an account, or place an order through our website.
2. Website Operator
kitzora.com is operated by ESPY PROPERTIES LLC. References to “we,” “us,” and “our” mean ESPY PROPERTIES LLC. References to “you” and “your” mean the visitor, customer, account holder, or user of the website.
3. Website Use
You may use this website only for lawful personal or business shopping purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, upload harmful code, copy website content without permission, or use the website in a way that may damage ESPY PROPERTIES LLC, other users, or third-party services.
4. Account Information
If you create an account or provide information during checkout, you agree to submit accurate, complete, and current details. You are responsible for keeping your account login details secure and for any activity that occurs through your account.
5. Product And Service Information
We try to provide accurate website content, product details, prices, availability, descriptions, and service information. However, errors, omissions, display differences, technical issues, or outdated information may occur. We may correct errors, update information, or change availability at any time.
6. Orders And Acceptance
Placing an order does not automatically mean that the order has been accepted. We may review, refuse, cancel, or limit an order where necessary, including where payment fails, information is incomplete, fraud risk is detected, an item is unavailable, pricing errors occur, or the order cannot be fulfilled.
7. Prices And Currency
Prices are generally displayed in Euro EUR unless another currency option is clearly shown on the website or at checkout. Currency conversion, foreign transaction fees, bank fees, or payment provider fees may be applied by your bank or payment provider. For more information, please review our Payment Policy.
8. Payment Terms
You agree to provide valid and authorized payment details when placing an order. Payments may be processed by secure third-party payment service providers. We do not intentionally store full payment card details on our website. Orders may be delayed or cancelled if payment is declined, pending, reversed, or flagged for review.
9. Shipping And Delivery
Shipping times, fees, tracking updates, and delivery availability may vary by destination. Order processing normally takes 1–3 business days before shipment. Delivery estimates are not guaranteed and may be affected by carrier handling, customs review, local conditions, holidays, or events outside our control. Please review our Shipping Policy for more details.
10. Address Accuracy
You are responsible for providing a complete and accurate shipping address, including recipient name, street address, city, postal code, country, phone number, and any required delivery details. We are not responsible for delays, failed delivery, return costs, or loss caused by incorrect, incomplete, outdated, or undeliverable address information.
11. Customs, Duties, And Import Charges
International orders may be subject to customs duties, VAT, import taxes, brokerage fees, handling charges, or other local fees required by the destination country. These charges are determined by local authorities and are generally the responsibility of the recipient unless otherwise stated at checkout.
12. Returns And Refunds
Eligible return requests may be submitted within the return window described in our return policy. Items must meet the applicable return conditions before a refund is approved. Refund timing may vary depending on inspection, payment provider processing, and bank handling time. Please review our Refund & Returns Policy.
13. Website Content And Intellectual Property
Website content, including text, images, graphics, layout, design, logos, icons, code, page structure, and other materials, may be owned by or licensed to ESPY PROPERTIES LLC. You may not copy, reproduce, modify, distribute, scrape, sell, or use website content for commercial purposes without written permission.
14. User Submissions
If you submit messages, reviews, forms, images, files, comments, or other content to us, you confirm that the information is accurate, lawful, and does not infringe the rights of others. We may use submitted information to process requests, provide support, review issues, or operate our services.
15. Privacy And Cookies
Your use of the website may involve the collection and processing of personal information. Please review our Privacy Policy to understand how we handle personal information. We may also use cookies and similar technologies as described in our Cookie Policy.
16. Third-Party Services And Links
The website may include links, tools, payment services, shipping services, analytics tools, or other features provided by third parties. We are not responsible for third-party websites, services, policies, content, availability, or security practices. Your use of third-party services may be subject to their own terms and policies.
17. Limitation Of Liability
To the maximum extent permitted by applicable law, ESPY PROPERTIES LLC is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, order delays, website interruptions, third-party services, data loss, delivery issues, or events outside our reasonable control.
18. Changes To These Terms
We may update these Terms of Service from time to time to reflect business, operational, legal, technical, or service changes. The updated version will be posted on this page. Continued use of the website after changes are posted means you accept the updated terms.
19. Contact Information
If you have questions about these Terms of Service, orders, payments, shipping, returns, privacy, or website use, please contact us through our Contact Us page or by using the company contact details provided on this website.